Privacy Policy

Last Updated: December 1, 2024

1. Introduction

Welcome to Om Shri Pratyangira Devi Jyotishyala. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our astrology consultation services.

2. Information We Collect

We may collect the following types of information:

2.1 Personal Information

• Name and contact details (phone number, email address)
• Date of birth and birth details for astrology calculations
• Problem descriptions and consultation requests
• Communication records (calls, messages, emails)

2.2 Technical Information

• IP address and device information
• Browser type and version
• Pages visited and time spent on our website
• Referral source

3. How We Use Your Information

We use your information for the following purposes:

• To provide astrology consultations and services
• To prepare horoscopes and astrological predictions
• To communicate with you about appointments and services
• To improve our website and services
• To respond to your inquiries and requests
• To send promotional materials (with your consent)

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties, except:

• With your explicit consent
• To trusted service providers who assist in operating our website
• When required by law or legal process
• To protect our rights, property, or safety

5. Data Security

We implement appropriate security measures to protect your personal information:

• Secure storage of consultation records
• Encrypted communication channels
• Limited access to personal information
• Regular security reviews and updates

6. Consultation Privacy

We understand the sensitive nature of astrology consultations:

• All consultations are strictly confidential
• Your personal details are never shared with third parties
• Consultation records are stored securely
• We maintain professional ethics and discretion

7. Cookies and Tracking

Our website may use cookies to enhance your experience:

• Essential cookies for website functionality
• Analytics cookies to understand user behavior
• Preference cookies for personalized experience

You can control cookies through your browser settings.

8. Your Rights

You have the following rights regarding your personal information:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your personal information
• Restriction of processing
• Data portability

9. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from children. If we become aware of such collection, we will take immediate steps to delete the information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

12. Contact Information